Frequently Asked Questions

Wedding FAQs
Yes. Port 393 offers on-site wedding ceremonies year-round -- rooftop ceremonies with waterfront views during Spring, Summer, and Fall, and indoor ceremonies in The Harbor Room during winter.
Yes. Port 393 offers in-house Day-of Coordination covering timeline management, vendor communication, and ceremony-to-reception transitions. The coordinator is the primary on-site point of contact throughout the wedding day.
Yes. Weddings at Port 393 include exclusive full-day venue access. The Cove House opens at 9:00 AM for preparations; full access to both levels begins at 12:00 PM. Port 393 accommodates up to 200 seated guests.
Yes. Port 393 requires catering from an approved group of professional partners who are familiar with the venue's spaces, timelines, and service standards.
Yes. Port 393 is ADA compliant with a commercial elevator between both levels and accessible restrooms on each floor.
Yes. Port 393's waterfront location supports boat arrivals, departures, and photo moments. A public boat launch is available at nearby Kollen Park.
Port 393 hosts approximately 100 weddings annually.

Corporate FAQs
Yes. Port 393 has both ear and handheld microphones available in every event space.
Yes. Port 393 has projectors and screens on the main level and a Samsung Frame TV on the second level.
Yes. Port 393 can assist with managing your chosen catering partner on-site.
Yes. Port 393 regularly hosts corporate events including office parties, full-day meetings, training sessions, and private dinners.
Every corporate event at Port 393 includes building furnishings, tables, chairs, and linens.
Port 393 offers premium beverage services for corporate events including a coffee bar, specialty teas, and a la carte culinary options.
Corporate events at Port 393 can choose from an open bar, drink tickets, or a cash bar.
Yes. Port 393 has on-site parking available at 393 Cleveland Ave, Holland, MI. Additional street parking is available in the surrounding area.
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Venue FAQs
The Harbor Room is equipped with both ear and handheld microphones, two 12-foot screens with projectors, a floor projection system, overhead speakers, and wireless internet. The Skyview Lounge is equipped with a Samsung Frame TV, ear and handheld microphones, overhead speakers and wireless internet. The Port Terrace also has ear and handheld microphones, overhead speakers and wireless internet.
Yes, we are ADA friendly, and have a service elevator and ADA restrooms on both levels.
Port 393's main level, The Harbor Room, is equipped with a full service bar. The Skyview Lounge, on the second level, also has a full service bar and outdoor rooftop terrace.
Port 393 has a capacity of 375 (200 seated in The Harbor Room)
Yes. Port 393 offers a combination of indoor and outdoor event spaces, including a climate-controlled indoor venue and an open-air rooftop patio overlooking Lake Macatawa. This allows events to transition seamlessly between spaces or move indoors as needed due to weather.
Port 393 is designed with built-in flexibility. Events can be hosted indoors, outdoors, or across both spaces. In the event of weather changes, the team can adjust layouts and timelines to ensure a smooth experience without disrupting the event.
Yes. Port 393 works with a variety of trusted vendors and can accommodate outside vendors. Our in-house team coordinates directly with vendors to ensure timelines, setup, and logistics run smoothly.
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Planning FAQs
Every wedding at Port 393 offers professional day-of coordination to manage logistics, timelines, and vendor flow on-site.
Yes. Couples are welcome to work with an outside planner, and our coordination team collaborates closely to ensure a smooth experience.
Yes. Optional full-service planning is available for couples seeking additional guidance throughout the planning process.
Day-of coordination begins prior to the wedding day and includes advance timeline creation, vendor communication, and logistics planning to ensure a smooth execution on-site.
Your coordinator manages timelines, vendor arrivals, ceremony and reception flow, and on-site logistics. Couples remain in control of major decisions, while the coordination team handles execution and problem-solving behind the scenes.
Coordination is fully integrated with Port 393's in-house teams, including Charm Decor House and bar services. This allows layouts, timelines, and setup decisions to be aligned early, reducing last-minute changes and improving overall flow.

Social Events FAQs
Yes! We have hosted all sorts of social events and are equipped to make your vision come to life!
We include a Manager, Venue Assistant, furnishings, tables, and chairs.
The Harbor Room (main level), Skyview Lounge + Port Terrace (Second Level) and The Cove House – there is something for everyone at Port 393!
We offer a cash bar, drink tickets and packages! (Bar services are not required)
For Social Events you may use one of our preferred partners or find your own food provider! (All food providers must have a Food License and Insurance)
We do not have a minimum, we welcome all group sizes!

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