Frequently Asked Questions

exterior of port 393 in holland michigan

Wedding FAQs

Does Port 393 offer ceremonies on site?

Yes. Port 393 offers on-site wedding ceremonies year-round -- rooftop ceremonies with waterfront views during Spring, Summer, and Fall, and indoor ceremonies in The Harbor Room during winter.

Does Port 393 offer Day of Coordination services?

Yes. Port 393 offers in-house Day-of Coordination covering timeline management, vendor communication, and ceremony-to-reception transitions. The coordinator is the primary on-site point of contact throughout the wedding day.

Can we reserve the venue for the whole day, and how many people can attend?

Yes. Weddings at Port 393 include exclusive full-day venue access. The Cove House opens at 9:00 AM for preparations; full access to both levels begins at 12:00 PM. Port 393 accommodates up to 200 seated guests.

Do you have required catering partners?

Yes. Port 393 requires catering from an approved group of professional partners who are familiar with the venue's spaces, timelines, and service standards.

Will Port 393 accommodate guests with mobility needs?

Yes. Port 393 is ADA compliant with a commercial elevator between both levels and accessible restrooms on each floor.

Can we incorporate a boat into our wedding day?

Yes. Port 393's waterfront location supports boat arrivals, departures, and photo moments. A public boat launch is available at nearby Kollen Park.

How many weddings does Port 393 host each year?

Port 393 hosts approximately 100 weddings annually.

rooftop wedding and event venue in holland michigan

Corporate FAQs

Does Port 393 have microphones and PA available?

Yes. Port 393 has both ear and handheld microphones available in every event space.

Does Port 393 have AV equipment for events?

Yes. Port 393 has projectors and screens on the main level and a Samsung Frame TV on the second level.

Does Port 393 offer food management?

Yes. Port 393 can assist with managing your chosen catering partner on-site.

Does Port 393 frequently host corporate events?

Yes. Port 393 regularly hosts corporate events including office parties, full-day meetings, training sessions, and private dinners.

What is included in a corporate event at Port 393?

Every corporate event at Port 393 includes building furnishings, tables, chairs, and linens.

What beverage services does Port 393 offer for corporate events?

Port 393 offers premium beverage services for corporate events including a coffee bar, specialty teas, and a la carte culinary options.

What bar options are available for corporate events at Port 393?

Corporate events at Port 393 can choose from an open bar, drink tickets, or a cash bar.

Is there parking available at Port 393?

Yes. Port 393 has on-site parking available at 393 Cleveland Ave, Holland, MI. Additional street parking is available in the surrounding area.

Venue FAQs

What type of A/V Equipment do you have on site?

The Harbor Room is equipped with both ear and handheld microphones, two 12-foot screens with projectors, a floor projection system, overhead speakers, and wireless internet. The Skyview Lounge is equipped with a Samsung Frame TV, ear and handheld microphones, overhead speakers and wireless internet. The Port Terrace also has ear and handheld microphones, overhead speakers and wireless internet.

Are you ADA Compliant

Yes, we are ADA friendly, and have a service elevator and ADA restrooms on both levels.

How many spaces do you have?

Port 393's main level, The Harbor Room, is equipped with a full service bar. The Skyview Lounge, on the second level, also has a full service bar and outdoor rooftop terrace.

What is your capacity?

Port 393 has a capacity of 375 (200 seated in The Harbor Room)

Do you offer indoor and outdoor event spaces?

Yes. Port 393 offers a combination of indoor and outdoor event spaces, including a climate-controlled indoor venue and an open-air rooftop patio overlooking Lake Macatawa. This allows events to transition seamlessly between spaces or move indoors as needed due to weather.

What happens if the weather changes on the day of the event?

Port 393 is designed with built-in flexibility. Events can be hosted indoors, outdoors, or across both spaces. In the event of weather changes, the team can adjust layouts and timelines to ensure a smooth experience without disrupting the event.

Can outside vendors be brought in?

Yes. Port 393 works with a variety of trusted vendors and can accommodate outside vendors. Our in-house team coordinates directly with vendors to ensure timelines, setup, and logistics run smoothly.

exterior drone shot of port 393 in holland michigan

Planning FAQs

Is day-of coordination included with our wedding?

Every wedding at Port 393 offers professional day-of coordination to manage logistics, timelines, and vendor flow on-site.

Can we still hire our own planner?

Yes. Couples are welcome to work with an outside planner, and our coordination team collaborates closely to ensure a smooth experience.

Do you offer full wedding planning?

Yes. Optional full-service planning is available for couples seeking additional guidance throughout the planning process.

How far in advance does day-of coordination begin?

Day-of coordination begins prior to the wedding day and includes advance timeline creation, vendor communication, and logistics planning to ensure a smooth execution on-site.

What does the day-of coordinator handle versus what couples still manage?

Your coordinator manages timelines, vendor arrivals, ceremony and reception flow, and on-site logistics. Couples remain in control of major decisions, while the coordination team handles execution and problem-solving behind the scenes.

How does coordination work with in-house services like décor and bar teams?

Coordination is fully integrated with Port 393's in-house teams, including Charm Decor House and bar services. This allows layouts, timelines, and setup decisions to be aligned early, reducing last-minute changes and improving overall flow.

in house weddings team help at port 393, weddings and events in holland michigan

Social Events FAQs

Does Port 393 do Social Events frequently?

Yes! We have hosted all sorts of social events and are equipped to make your vision come to life!

What is included with a social event at Port 393?

We include a Manager, Venue Assistant, furnishings, tables, and chairs.

What spaces can I rent for my social event?

The Harbor Room (main level), Skyview Lounge + Port Terrace (Second Level) and The Cove House – there is something for everyone at Port 393!

What bar offerings do you have?

We offer a cash bar, drink tickets and packages! (Bar services are not required)

How does food work at the venue?

For Social Events you may use one of our preferred partners or find your own food provider! (All food providers must have a Food License and Insurance)

What is the minimum guest count required?

We do not have a minimum, we welcome all group sizes!

a woman smiling at port 393 in holland michigan

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